UnlockModels
HELP CENTER

Answers about private 18+ content and crypto payments.

Understand accounts, payments, publishing and custom requests before joining.

01

Accounts & privacy

3 practical answers

Why is the marketplace private?+

Catalog pages, creator profiles and protected previews require a signed-in adult account. Public visitors see only general information about the service.

What information do buyers provide?+

Buyer registration requires an email address, password and adult eligibility confirmation. Buyers are not asked to submit KYC documents during ordinary registration.

Where are originals and KYC files stored?+

Sensitive media and verification files are stored outside the public web directory. Access passes through account, role and signed-link checks.

02

Payments & access

5 practical answers

Is there a subscription?+

No. Content uses one-time pay-per-unlock pricing, and custom requests use a separately funded budget. The creator receives 100% of the listed price. A 20% service fee is added at checkout and paid by the buyer.

Which cryptocurrencies are supported?+

The administrator can enable BTC, ETH, SOL, LTC, DOGE, USDT and USDC across the configured networks and receiving wallets.

Why is payment verification manual?+

An administrator checks the asset, network, amount, receiving address and transaction ID on-chain before releasing access.

When will my content unlock?+

The item appears in your private library after the submitted transfer is confirmed by an administrator. Pending or mismatched transfers remain locked.

Can blockchain payments be reversed?+

Normally no. Always verify the asset, network, amount and destination address before sending. Any approved refund is a new blockchain transaction.

03

Creators & content

4 practical answers

How does creator verification work?+

Creators submit front and back ID photos and record a live verification video saying UnlockModels for manual review. Publishing remains disabled until identity, adult age and liveness are approved.

Are previews public?+

No. Protected previews are available only within the signed-in marketplace and original files require explicit authorization.

How are creator earnings calculated?+

The creator receives 100% of the listed price. A 20% service fee is added at checkout and paid by the buyer.

How do payouts work?+

A verified creator configures a valid wallet, reaches the minimum available balance and requests a payout. The administrator records the payout transaction ID.

04

Custom requests & safety

3 practical answers

How does a custom request work?+

A buyer chooses a verified creator, writes a detailed brief, selects a budget and funds the request. The creator accepts, delivers securely, and the buyer approves or disputes it.

What happens during a dispute?+

The administrator reviews the original brief, protected delivery, payment and submitted reason, then decides whether to release earnings or authorize a buyer refund.

How do I report prohibited or unauthorized content?+

Use the Report Content form available in the footer. Reports become tracked moderation cases and may be submitted without attaching identity documents.

STILL NEED HELP?

Choose the right next step.

Members can open a private support ticket. Safety and rights concerns use the public reporting form.